Reviews
Customer Reviews
At Lickety-Split, we are dedicated to providing our customers with the service they deserve. We have what it takes to get the job done right the first time and can guarantee exceptional results on every project. Learn more about what our satisfied customers have to say about us!
Raul Rangel
23:34 20 Apr 25
Excellent service AND on a Saturday night!!
Tamesha Gagliano
22:51 20 Apr 25
I had a broken spigot Saturday morning and I called Lickety Split. I got a repair time slot for 12noon -4pm which cost me the weekend rate. I became a member which was cheaper for me in the long run. Robert came around 3pm. He was knowledgeable and let me know my options. He replaced the spigot and installed the new one but it leaked which required him to come inside the house and get in the wall to secure the spigot to the PVC pipe and caulked the hole on the outside that takes 24 hours to dry. Overall, Robert did a good job and even called in to schedule an appointment with their drywall guy. 😁
Reginald Taylor
18:51 20 Apr 25
ZaZa was very professional. I think he needed some help, but he was very good.
Nicole Eddy
15:41 20 Apr 25
SUCH a horrible company to work for. Doesn’t treat their employees with any respect or human decency.Scam company completely fake that makes their profits off of manipulating their employees AND customers. Wouldn’t be surprised if they knew nothing about AC or plumbing at allllllllll.
Alphonso McGee
02:46 20 Apr 25
Alex Roger’s done a fantastic job and stayed in the inclement weather and got the job done. Great job Alex!!
Lisa Katz
23:31 19 Apr 25
Excellent service and good communication
I Am The Kujo Puppy
23:09 19 Apr 25
My technicians were amazing. the call center only had one good employee Keisha. The rest were all very snobby
Lucille Graham
20:34 19 Apr 25
Lickety Split has exceptional customer service. From scheduling, to keeping me updated on the delivery time and right down to the follow up. My tech, Jordan, was so respectful of my property.I prepared the area around the hot water heater to be flushed, and it was spotless. Jordan left it exactly how he found it. Spotless.I have put this company into my contact list on my iPhone. I will use them again and again. Everyone that I had contact with had a beautiful personality.Bravo.
Christopher Reid
19:46 19 Apr 25
Had Lickety come out to the house after fighting a slow flushing toilet for days. John, Chuck and Austin showed up. My son had apparently flushed a blender bottle ball done the toilet. The got the toilet flushing and with the camera showed me all the build up in the pipes. I am a big believer in prevention maintenance so they were ready to work with the hydro jet and clean up the drainage pipes. Thanks again guys having two working toilets with family in town gives me peace of mind.
Debbie Sherrod
16:44 19 Apr 25
Pleasant & professional
Paul Stack
16:36 19 Apr 25
Billy dud Great job and was on time and quick fit complete duct work job
Foster Cullum
16:30 19 Apr 25
Had Robert come out to do some plumbing and he did a great job in a short amount of time. also, he was very professional. Thank you!
Willie Anthony Brown
12:41 19 Apr 25
Megan Taylor
10:49 19 Apr 25
Great service!
Alex Willis
00:33 19 Apr 25
Ryan and Drayton were very knowledgeable and respectful. They showed us information to help us understand where the pain points were with our AC and what we could do to improve our airflow. I would recommend both of them anytime you need AC work done.
Jimmy Avery-Young
00:18 19 Apr 25
Great service from DeSean and Tim
Joshua Stayton
00:04 19 Apr 25
Stephano Troche
23:53 18 Apr 25
Jaden and Nate did a good job explaining the processes and working the vent cleaning job
Jean Arrington
23:15 18 Apr 25
Great Group of guys couldn't ask for any better.Very professional Totally helpful
Robert Dey
22:58 18 Apr 25
The technician that cane out did a great job on inspecting our HVAC and made some good recommendations.
Kimberly Baker
22:46 18 Apr 25
Brandon was really respectful and professional
Hannah
21:08 18 Apr 25
Hector was GREAT!
Chloe N
20:52 18 Apr 25
This was a really sketchy company with rude employees and owners! Really don’t recommend 🙁
M.J. Goldseth
20:35 18 Apr 25
Henry Moses did our annual AC inspection and tune up. We had a minor issue last year ‘resolved’ by another vendor and Henry advised the capacitor had an issue and suspected duct work as the mechanical parts were all functioning properly. Turns out the builder used smaller diameter ducts which weren’t sufficient for the load put out by the unit. He explained everything in detail, drew aCouple sketches with layout and computations and provided videos. They also deducted the inspection fee from the additional work.Easy to get person on phone when I called…appointment reminders and tech called when on the way…arrived on time. Likely to use them again.
Emily Anderson
20:20 18 Apr 25
Heather Dempsey
19:14 18 Apr 25
Matthew, the plumber who came out to my house, was very nice and knowledgeable! Angela, the person I spoke with on the phone to schedule my appointment, was also professional and very kind.
George McMurray Jr.
18:37 18 Apr 25
Ryan and Drayton were Very detailed and courteous.
Milta Tarrant
18:14 18 Apr 25
I have had a good experience with this company. They were all professional and courteous. Megan, Angelina and the 2 techs Henry & Ma la that worked on my house did a fantastic job!
Jawren Walton
17:48 18 Apr 25
April Vaughan
17:48 18 Apr 25
Brandon Ackerman
17:44 18 Apr 25
Customer service was great, spoke with Tom and one other representative about my particular issue, and they tried their hardest to provide the best possible outcome.
Patrick Harris
17:39 18 Apr 25
Great customer service!
Wade Whitehurst
16:50 18 Apr 25
Lickety Spit in your face. Please stay far away. They will take your money and give you astronomical quotes without actually providing a written quote or photo evidence. I have no idea how they’re rated 4.9 on Google because Yelp, Angie’s, etc. tell a completely different story.
Susan Harlequin
16:40 18 Apr 25
Pleasantly surprised! From start to finish great service, great communication, and great people. Matt, who answered my call, and Brandon and Chris who came to save me, thank you so very much. Exceptional people. Exceptional company.
Krista Morrow
16:21 18 Apr 25
Henry was pleasant, professional and extremely thorough. What started out as a routine HVAC service turned out to be something a little more complex and he explained every step of the process to make sure I understood. The appointment lasted much longer than either of us had expected and despite it being Friday night he always had a smile on his face. I would highly recommend Henry and the rest of the Lickety Split team. They are our first call for any HVAC or plumbing needs.
Linda Snowden
16:14 18 Apr 25
These guy are super awesome!!!
Bradley Glidewell
16:04 18 Apr 25
Hector was great and efficient!
Art Small
15:41 18 Apr 25
Oscar did a great job inspecting my AC unit. I had him clean it out and he disassembled, cleaned, and reassembled the unit perfectly fine!
Jake The Snake
12:36 18 Apr 25
These guys are on time they're very patient with the customer believe me they can help you out in any need that you have a great company lickety split thank you for your service
Christine Perez
00:30 18 Apr 25
Great job! Professionally done! Thank you so much!
Vasudeva Olsen
00:30 18 Apr 25
Jonathan is flexible, capable and incredibly competent. He thoroughly understands the job. The entire company has been great to work with.
Nam Tran
23:02 17 Apr 25
Oscar was knowledgeable friendly and great customer service.
Tnk1956
22:04 17 Apr 25
Another and Brad were excellent. Would highly recommend to others for great service!
joe pezzuto
21:46 17 Apr 25
They were able to send a tech to my house the same day and were very thorough in diagnosing and explaining the issue. Matt was exceptionally professional, courteous and thorough. He's coming back tomorrow to complete the work. Prices seem to be on the premium side, but may well be worth it.
Shelly Horton
21:11 17 Apr 25
Cameron was awesome, professional and explained everything he was there to do.Definitely 5 stars!
earlene kelly
20:23 17 Apr 25
did a great job
Aceneett Rivas
19:21 17 Apr 25
DeSean and Jacob were great their customer service was outstanding they explained every thing clearly; this helped me to understand the issues with my home systems Thanks again!
Brian Ricks
17:53 17 Apr 25
Very pleasant young man, excellent job. A pleasure to deal with.
Sande L
17:21 17 Apr 25
Patrick Schetrompf
16:54 17 Apr 25
Thomas Madison
16:01 17 Apr 25
They made an unpleasant experience as pleasant as possible.
Andrea Thompson
16:00 17 Apr 25
Very respectful. Great guy...Explained everything to us.
Coley Bagocius
14:54 17 Apr 25
I had a terrible experience with this company over a routine cleaning service. The first project they did for us was to install a new AC unit for our home about 2 years ago, and they did a wonderful job. My contract has them come out and do semi-annual maintenance, and while doing so, the technician asked if we would like to have our AC ductwork cleaned. I scheduled the service to be done, and the project was to begin a few days later. A problem was discovered under my home that needed repairing and was completed by Lickety Split. Between all of this, it was necessary to reschedule the cleaning on their side approximately 7 times. At the beginning of the project, dust/ceiling covers were placed around certain areas of our home and were left there for over a week. This is unsatisfactory. Once the cleaning was done, they left the dust covers, a chemically soaked rag on an open 200 amp breaker box (IMO Extreme Fire Hazard), a can of aerosol cleaner rolling around my back porch for me to crush with my wheelchair, and a personal article of clothing in my daughter's room. I reached out and spoke with a representative to schedule a person to come and collect the items that I took outside and placed on top of our BBQ. Upon their arrival, I received a call saying I was requested outside to sign a document and that the van and employees were not going to leave my property until I signed. First, I don't take kindly to threats. Second, I signed all the paperwork they had asked for on the day of completion. But now they had threatened to stay on the property and claimed they had authorization to do so. I would have happily signed the job completion report. They had all of the digital signatures up to this point and their money, I presume. I try to be nice in doing business, but my being nice stops when companies start threatening me. IMO, I believe if this company is doing this to me, then who else are they using this type of bullying/intimidation tactic on, and should be investigated for this type of business practice, IMO.Grade on this project F.I don't think that making threats, bullying, and intimidating customers work and make for poor business practice.
Sherry Forster
00:19 17 Apr 25
Za Za and Diego did an awesome job!! They were very polite and efficient!!
Blake Ouellette
21:11 16 Apr 25
Tyler Cole
20:22 16 Apr 25
Great service & tech who came out. Will definitely use Lickety split again
Valerie Norton
18:30 16 Apr 25
UPDATE: 4/16/2025As you can see by the photos attached, Lickety Split just keeps calling about maintenance. This thread started because they demanded a review when I had maintenance done. They are relentless and won’t stop texting and calling. I have sent a message for it to STOP but that was yesterday and I received twice as many texts today! 🤦🏼♀️Also, their websites reviews are all 5 stars but you can find honest ones, like this, in other areas. Keep searching! The link they sent me ended up here. So we are the actual customers.UPDATE: 3/31/25As I had stated in this review, Lickety split has called twice today. I only posted a review because they relentlessly requested that I do so. I had more than 5 reminders to review them. Now I am paying the price for that.Dear Lickety split- STOP CALLING AND TEXTING ME! You lost another star due to harassment.This is combined score. The technician who serviced our unit was GREAT! 5+ Stars!As far as buying a new unit from them, 1 STAR. This is because, although I financed my new unit outside of the company, they placed a lien on my property. I had to show them proof of payment and Lickety Split had my file being delinquent. After that, they said there was never a lien. So I then get had to get proof from the clerk of court to show the lien. They continued to dodge calls and deny the lien. It took an additional month for me to close on my home equity loan because of this illegal nonsense. Never an apology. I wish I didn’t have to use them for warranted maintenance. Those working there seem very nice, but the higher ups are unscrupulous. I would not recommend this company if you are looking for a new unit.In addition to the finance mishaps, the installation team used the wrong fuse for the system THEN when that was being addressed, the unit failed to work properly. Contacts about the unit failure were also ignored. We finally got service and it was discovered that the wrong parts had been used causing our unit to freeze up and stop working within 6 months. Also higher electric bills because of the energy draw from these mistakes.Keep shopping around. Lickety Split will call and text relentlessly if there is something they want/need. While calls are dodged and ignored is the customer has needs.
Denise Bruno
18:02 16 Apr 25
Brandon Baker was our A/C tech today. Very professional, introduced himself, explained in detailed, very personal person. Brandon is an asset 2 your company. We would request him if needed in the future.
Phillip Sacchitello
16:36 16 Apr 25
Thieves. Do not let them in your house. Offered a FREE ac inspection and cleaning. Sold us a duct cleaning service for $1585. Never showed for it. Requested a refund only got half. Said they made repairs on my ac. Signed a tablet. Never left an invoice. The most unprofessional staff from customer service to manager. Requested a call back from the boss, never got one. Thieves.
SOL WYNTER
16:11 16 Apr 25
4/16/25.Today, Nate and Jason came out to do the duct cleaning, after the installed on 4/8 performed by Derek and Brandon, A/C unit installers.Both teams in addition to the first arrival of Drew and Sean this far made it very satisfactory.I don't know what tomorrow will bring but for today, I am pleased with the customer and experience delivery.4/8/25It started with the phone call, Rebecca answering the phone, professional, courteous, then it progressed to the communications, reminder of upcoming appointment but with detail of who should I expect; it advanced to the timely showing up and professional appearance of the technician, Drew who had to deal with a direct, blunt, no nonsenses person (me) who expected transparency as it would reflect his ethics which would give insights of what kind of company he chose to work for.I don't work for any and anyone, the organization's leadership must reflect my values, ethics therefore this measurement is what I assess when doing business or giving my business to others. Well after going through the walk through and having also field supervisor, Sean Williams answering my in depth questions demonstrating some knowledge I acquired earlier in my professional career for CMS Mechanical less to say, I knew it was time to change my 17 years and poorly maintained unit, it was either now or in few months but it was going to happen.I am even more satisfied with the opportunity to have my new 3.0 unit, RUUD (Made in USA) installed same day, by Derek and Brandon, who impressed me as youngster delivering impressive workmanship and teamwork, leaving the areas worked spot cleaned, naturally addressing me by Mam, yes Mam, Mrs. Wynter, and stayed focused until the end delivering an impeccable job.This experience gives me hope of the labor force future being a promising one as we age and will need these services again; I am confident their delivery is an example of higher standards to be displayed in everything set ought to do as they mature. These young men are coachable, respectful, and everyone of the 4 members of Lickety-Split Florida: Drew, Sean, Derek, and Brandon who stepped into my home on 4/8/25 and crossed path with me during this consult and installation process are family men, love their family, their parents, grandparents and I know they know God, although Faith was never discussed they reflected knowing the One from whom all provisions comes through the employment opportunity offered by their employer.Lickety-Split Florida, you have some amazing employees and it's my hope it is recognized and they feel and are valued because, it all began with that phone call and the person who first answered but also with the ones who last step out my home and their delivery allowed me to write this heartfelt review.
Zeida Molina
15:11 16 Apr 25
Martin DiVirgilio
14:33 16 Apr 25
Easy to make an appointment, they came and solved the problem. Expensive AF though.
Dwayne Seprish II
14:31 16 Apr 25
Great awesome service
Ramon Santiago
13:20 16 Apr 25
Very efficient and friendly service.
Jason
11:36 16 Apr 25
Wayne and Jayden did a great job
Mr. L.
04:26 16 Apr 25
Awesome Derrick is a really nice guy and he knows his work, he was very detailed about everything he was going to do and did. He deserves more than 5 stars and I'm very glad and satisfied to have done business with Lickety Split Ac, Plumbing & Electric. Highly recommended go to company....on time, great communication, great work, great employees. Derrick thanks again and I hope to see you on my next project.
Patricia Zambrana
00:51 16 Apr 25
Technician was very thorough, professional and knowledgeable. We were very pleased with his service and will be sure to recommend the company.
Paige Nissley
00:27 16 Apr 25
Luke was friendly and efficient in fixing the kitchen faucet and installing a new bathroom faucet.
Patricia T
00:07 16 Apr 25
Great job 👏 Rick and Anthony. Didn't have lights in 2 rooms and they gave us Lights. Thank guys excellent customer service
Lance Mitchell
23:31 15 Apr 25
Riley Huwiler
23:08 15 Apr 25
Very professional and helpful.
Joe Jennings
22:02 15 Apr 25
Hector zubia
21:50 15 Apr 25
Everything is 👍 good so far...and the last technician gets a 10 for his outstanding service today.
Patricia R
21:10 15 Apr 25
Oscar was professional and thorough.
Michelle Dixon
20:39 15 Apr 25
I need my septic tank emptied out but didn't know we had two sides to it. Mike and Bryan went out of their way plus Jordan to take down my mother-in-law's azaleas brush first to get to the second lid. They all did awesome job today together. They figured out we needed our drain field replaced. Thank you for all your hard work today we both really appreciate it.
Brenda Davila
20:15 15 Apr 25
Cleared out the clog!
Laura Snell
19:40 15 Apr 25
Today I received the soul crushing news that the septic system in my yard had failed and we need a full replacement. I can’t honestly say enough good things about the handling and support of not only the issue but also my emotions and the financial burden I got from Arron and his team today.We called to have our tank pumped and the company arrived at my house within 2 hours, when they came to scope the tank they treated my yard with care and walked me through the issue and the solution in a way that was easy for me to understand with clear and concise next steps. You can feel the integrity in the way they approach their work and it was much appreciated on our end. I can safely say we won’t be using another company for our plumbing needs in the future, Lickety Split are best in class
Ronald Lombardi
18:47 15 Apr 25
Excellent job installing new duct work. Guys were very professional. Wish I had them 8 years ago
Nicole Young
18:44 15 Apr 25
Eric Leister
18:38 15 Apr 25
Service techs were fantastic - highly recommend Nate and Jayden. They communicated well before they arrived, showed up on time, explained the process, worked quickly and efficiently, and even cleaned up every bit of “mess” the duct cleaning generated. These guys are great!
Brian Stahl
16:32 15 Apr 25
Mario was very nice and walked me through step by step what he was doing...quick and efficient 😁
jignesh patel
14:33 15 Apr 25
I called them for my commercial water heater at my business. Their technician send his supervisor pictures of water heater model no. The price they said was $7600.00 which i paid with my card in advance then supervisor call me back and said he gave me wrong price and wanted around $12000.00 so i said i dont want to do it. So they told me that they will refund $7600.00 back to my card which they never did agter calling them 5 times so i have to dispute charge with my credit card.So please be careful doing business with this company.i found very good company thru Google and they did a good job.AVOID DOING BUSINESS WITH THIS COMPANY AT ANY COST
Michael Thompson
12:46 15 Apr 25
Great service! I really liked be presented with several options to address my issues that each had a price with pros and cons of each package. I didnt feel rushed or pressured into making a decision.
Cynthia Mack
12:29 15 Apr 25
Lickety Split was quick to respond, assess the problem and quickly fix it. They kept me updated on any delays and finished a major job in a day!
Susan Carter
11:30 15 Apr 25
Our a/c went out and we called them. They came out the same day, which means a lot to me. We ended up needing a new system. They were able to put one in on the same day! There was no waiting around for the unit to arrive. Mr. Henry and his crew are topnotch!
Michelle Bwell (ChelleB)
02:44 15 Apr 25
I must say I was more than impressed by the service I got the step by step what was taking place. When I say above excellent service that what they gave me. Trevon help me with my yard work, these guys are great. Thank you so much.
Angel Lalumondier
22:09 14 Apr 25
Professional, friendly, on time, did a through AC tuneup, found a couple of issues & repairs were done in efficiently, saved us from having issues this summer & as a disabled person it was reassuring.
David M
20:36 14 Apr 25
Professional, honest, and kept me informed on exactly what was going on. Will use again!
Nancy Feverston
19:26 14 Apr 25
They came for maintenance and the service tech was quite knowledgeable about the unit. He spotted a leak so we needed to have Freon added. All in all a good experience (minus the additional cost of the Freon)!
Adam Sexton
17:30 14 Apr 25
Kyle Wagner
17:10 14 Apr 25
A joke of a company . The arrogance of the owners are discussing. Will NEVER call this company over charges and are scam artists. BEWARE OF THIS COMPANY! They see $$ not the need to actually be a company that doesn't run over customers ... screwed up all my plumbing I made sure to tell my neighbors not to ever call them again. 20,000 dollars later the jobs still not done! Watch they will ask me to remove this poor review ! Please also check out there BBB ! What a joke of a company. Good luck Lickety Split 😂 you'll need it
Denise Neff
16:45 14 Apr 25
Jacob and Perry were fantastic. We called on you guys because of a tune up special for our AC and well we found issues we were not expexting. They were both so understanding and walked us through each step and issue until we were satisfied with how we were going to fix the issues. You have a couple of great guys in those two!!
Bradley Anderson
16:33 14 Apr 25
Advertised a $59 Air conditioner tune up. They missed the first appointment all together. They came the next day. Recommended a new unit or a duct cleaning for $750. I received no receipt or report of what they actually did. Stay away from there coupon offers.Update: The tech came back out after the Customer Service rep said they would do a free inspection of the blower unit/air handler. The tech was combative right from the start and basically accused me of being a liar. I got my ducts cleaned with a rented tool for $30 bucks after a local guy cleaned my dryer duct and showed me how to do it. The Lickity Split guys said had biomaterial/fungus coming out of one of my ducts. It was actually just some insulation. Clueless. Saved $750. It the worst experience I have had. STAY AWAY!
jeffrey
16:28 14 Apr 25
I received outstanding service! Couldn't be more pleased. Trevon performed a thorough check and coil cleaning on my A/C unit as well as checked entire system. In addition, Travon and Tyler educated me via pictures and air flow readings. I appreciate the transparency. Tyler and I discussed and secured business going forward, This was the best $49 I have spent in a long time. I really appreciate the professionalism; awesome young men.
Sam Z
16:19 14 Apr 25
Cat Obrien
15:52 14 Apr 25
Brandon was such an awesome technician and extremely informative on what was going on with our system!Helped us understand the root of our problem and stayed on site to help insure we were properly scheduled for our next services - duct and whole system clean out!Highly recommend!
Kymoni Mitchell
15:11 14 Apr 25
Bad company!!!
Michael Firestine
09:53 14 Apr 25
The 2 young men that did the work were very nice and did what they were told to do. They got stuck in the middle of the mess. The rest of it was a cluster, it wasn't completed in the time the salesman said it would be. They tried to charge us $10000 extra.There were days I had to call to find out if they were even gonna show up.It was extremely stressful and i'm glad it's over with. I think if the salesman that came out and looked at the job would have done a better job with his sales speech and his promises things would have been a lot different.
Donna k
00:02 14 Apr 25
Great guys Cody and pretty smile don't know how to spell his name very polite job took a little longer but didn't leave us without water very happy about that Thank you Donna Gagne and by the way Luke very nice and also polite 😌😌
Richard Lembo
14:19 13 Apr 25
Dave, Ely and Buddy were outstanding. They installed the Air Scrubber, Hepa filter a UV light. They flushed the AC overflow drain, which hadn’t been cleaned in years. I put a monthly reminder in my calendar to add bleach once a month.Then they cleaned everything up.
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