Reviews

Customer Reviews

At Lickety-Split, we are dedicated to providing our customers with the service they deserve. We have what it takes to get the job done right the first time and can guarantee exceptional results on every project. Learn more about what our satisfied customers have to say about us!
Joseph Williams
Joseph Williams
14:27 13 Jun 24
Chad was very professional, informative, and courteous, consistent with my experience with the dispatcher, and the sales manager, John. They have an established an excellent reputation with my experience.
Dennis Paley
Dennis Paley
14:25 13 Jun 24
Good - fast service at a reasonable priceTechnician was professional
Alfred Mitchell
Alfred Mitchell
14:01 13 Jun 24
Absolutely outstanding service. Technician Terry was prompt and fixed our AC problem reliably. It was good to be cool again!
Rachel Meyer
Rachel Meyer
01:46 13 Jun 24
Don't bother! Enormous waste of my time. I scheduled an a/c tune up with a 4 hour window 4-8pm. Technician hadn't shown, so I called & got an after hours answering service. 15 mins later I got a call assuring me the tech was coming. 30 mins later, I get a call asking to reschedule for the next day, and I obliged. Next day...same thing, I got an assurance the tech was coming and he would call me. Well, it's now 9:45pm...no call, no call to reschedule. 9 hours of waiting for nothing. Terrible customer service. The worst I've ever encountered. Don't bother. I'm going back to McGowans.
Mackenzie R
Mackenzie R
23:13 12 Jun 24
Alex Rodger’s is the best at explaining the problem and helping you understand the problem and the best way to fix it. Best experience with fixer guys ever.
Scott Kirkland
Scott Kirkland
22:18 12 Jun 24
I highly recommend Lickety Split for any AC issues you may have. The technician, Connor, was professional, informative, and considerate. He tested all equipment and explained each result without being pushy about needed repairs. I will definitely use them again.
Jamie Oehmann
Jamie Oehmann
20:18 12 Jun 24
Very thorough tune up of our AC system. The technician arrived early and returned around our schedule to complete his work.
Ana Rodriguez
Ana Rodriguez
20:06 12 Jun 24
Joshua was so informative and really explained what we had going on. Thank you Lickety Split.
Camay Wilcox
Camay Wilcox
19:18 12 Jun 24
Very professional, friendly , the technician called before arrival , same day turn around , he was able to get the issue resolved very quickly, great experience, I would recommend Lickety split to anyone that may need any professional a/c or plumbing or sewage service
Cameron was awesome! He did a detail cleaning of our AC unit and left us with cold air blowing!
Mark Stevens
Mark Stevens
19:02 12 Jun 24
Avoid Lickety Split AC, Plumbing & Electric at all costs. I used this company on 6/4/2024 to perform a free camera inspection on my sewer line. After the inspection started the technician needed some rope to guide his camera head, since he didn’t have any on his truck at the time. I gave him some rope. During the inspection he found one pipe that appeared to have substantial grease buildup. I agreed to an overpriced jetting of the line, $800. After he was done, we found several gallons of water in the house from it. Mentioning it to the technician he was surprised by that but offered no resolution. Calling their call center, they offered to send a cleaning crew but by that time my wife and I cleaned up the mess ourselves. During a later call with the company’s manager, he stated that we refused the technician entry to the house to make sure all the toilet lids were closed. The technician never asked, nor did he give any indication water would /could come into the house. I asked for a partial refund due to the water in the house but no response from them was received.Later that same week we experienced a clog in the sewer line. Calling the call center again they said they would send someone and that it would be under warranty. After arriving late on a Friday, they told us that under no circumstances do they ever do unclog work under warranty. The company manager even reviewed/listened to call logs and said that we were promised warranty work. Regardless of this fact they still refused to perform warranty work and suggested I call the call center to address the issue. They offered to jet the line again for another $800 to which I refused. Since it was a weekend at this point, I had to rent a unit to unclog the line myself. During that process I found the rope, that I loaned the technician, was left it the sewer line. The following Monday the only resolution the company would offer was to provide another jetting on the line, for another $800, or a complete re-lining of our lines for more than $14,000.This company is overpriced, does not honor what the customer is promised, and is negligent in their work. Lickety Split was unapologetic about the issues that we faced, with their work. They are clearly not concerned about the quality of their work or with customer satisfaction.
Amie Mansell
Amie Mansell
18:51 12 Jun 24
Jeff kept us in the loop the entire time. He worked diligently to find out exactly what was wrong with our unit to make sure we were well informed.
Steve Gordon
Steve Gordon
18:39 12 Jun 24
Alex Rogers was at our home today. He was absolutely fantastic. Polite, professional and a great representative for the company. We have always had great service from Lickety Split and will continue as customers.Do not hesitate to call them when you need AC service!!!
Beth Blankley
Beth Blankley
17:44 12 Jun 24
Tech did an amazing job and very helpful!
Gerald Johnson
Gerald Johnson
16:51 12 Jun 24
Tech was awesome
Suzanne
Suzanne
15:55 12 Jun 24
Alex Rogers was a pleasure, he came and checked our units and was honest and efficient. Request Alex when you call!
Carin W
Carin W
14:37 12 Jun 24
Had a great experience with this company! Called Monday for a routine a/c check up and they offered next day service but we couldn’t do that. They sent someone Wednesday and he showed up exactly when he said he would. The technician, Terry, was friendly, enthusiastic, communicated well and didn’t try to sell me on anything. He offered what specials they have going on but didn’t pressure me. He was thorough and professional the entire time! I’ll definitely be using them again.
Susan Chappelear
Susan Chappelear
14:36 12 Jun 24
Jeff was great. A pleasure to have in our home and very knowledgeable
shane smith
shane smith
14:25 12 Jun 24
Brandon was great! Fast and friendly! Explained all issues and soultions. Was great to my dogs as well!
Ellie Henry
Ellie Henry
00:29 12 Jun 24
Jeff Cannon Fast and effective service!
Noel Famy
Noel Famy
20:23 11 Jun 24
Great service from the scheduling call to technician coming out. They’re superb in customer service!! Highly recommend this company for any one who wants amazing customer service and quality work! You won’t regret booking with them!
Deyonte Adams
Deyonte Adams
20:01 11 Jun 24
Quick response time, very knowledgeable and skilled technicians.
Marie Verdier
Marie Verdier
19:37 11 Jun 24
Jeff was very helpful
Diana Betancourt
Diana Betancourt
16:56 11 Jun 24
Rich has always been extremely professional and helpful with all the work I asked and I’m a very happy customer!
bruce allen
bruce allen
15:44 11 Jun 24
Robert Vallejo was our professional who reviewed our system and did a great job making sure it was running efficiently. Highly recommend both Lickety split and Robert
Laura E
Laura E
15:32 11 Jun 24
We purchased the seasonal maintenance tune up special I found on the website and they came out the next business day. Our tech, Brandon, was very thorough and communicative. Unfortunately, he wasn't able to complete the tune up after finding a leak; so now we're in the market for a new system entirely. What fun.
Denny Logemann
Denny Logemann
15:26 11 Jun 24
The A/C in the house that my wife and I are renting wasn't cooling properly. When we informed our landlord, he called Lickety Split and they were there the next morning to do what was needed. Cameron was very polite, efficient, friendly and knowledgeable. He did a very thorough check out of our unit, showed me what he found, and explained clearly what was needed and that it could be completed the next day if the landlord approved the work. I was extremely impressed by Cameron and Lickety Split!!!
Jeffrey Merlino
Jeffrey Merlino
15:22 11 Jun 24
Jeff seems like a nice knowledgeable guy who promised to get my system up & running.
Holly Skinner
Holly Skinner
13:56 11 Jun 24
Highly recommend Lickety Split! They sent someone out for our AC tune up the same day that we called. Our AC tech Terry was excellent! He’s very knowledgeable and friendly, and was patient with our two dogs who wanted to supervise his work. 😉 We will definitely be using Lickety Split again!
Catie Jones
Catie Jones
11:29 11 Jun 24
Good morning, I had my ac tuned up yesterday by your service technician, Malik. HE WAS ABSOLUTELY AMAZING!!! Kind, respectful, professional and so thorough! He represented your company so well, and has definitely influenced my decision to use your services moving forward. I cannot say enough good about the exceptional service he provided.As I sign on for your Heating & Hare Conditioning plan, I would like to request that he is my primary service tech moving forward.Thank you kindly... I am a VERY happy customer!
Marcy Brady
Marcy Brady
01:07 11 Jun 24
Jeff did great! Thank you!
Michael Liddell
Michael Liddell
00:46 11 Jun 24
I only got an "A/C System Tune Up" but the technician (Brandon 🙌) was very knowledgeable, communicative and most importantly honest. I'll definitely be using this company again.
Holly Hayes
Holly Hayes
23:35 10 Jun 24
Austin was absolutely amazing. From great knowledge to amazing Customer service. Also, Britt who took the call was extremely friendly and helpful. I could tell she was smiling through the phone. They were able to make a terribly hot situation for me and my family (in the heat of summer while I’m super pregnant) into a positive experience. Austin did not leave until we had AC. I truly recommend the company. A huge thank you to everyone involved!
Lolita Middleton
Lolita Middleton
21:55 10 Jun 24
I am giving this review on Mr. Alex Rogers with great respect and appreciation. Not only did he arrive on time, he introduced himself and asked questions concerning my thoughts on the AC unit not working. He was very detailed and organized. Alex showed me what he was doing and explained why it was needed. I would highly recommend Mr. Rogers to anyone that’s looking for a service guy. I would also like to thank “Lickety Split” for taking my job this this morning and sending someone out when my previous AC company of at least 4 years, Snyder told me it would be 3 days before they could send out service. Thank you Alex Rogers, you’re the best.
Gwelda Brown
Gwelda Brown
21:33 10 Jun 24
Lickety split is a great company to go with for ac/plumbing/ and electrical. Joseph, nate, Stas, and gust did a great job. Gust unfortunately had to leave early but my a/c feels amazing now. Great Job boys.
Joe O'Connell
Joe O'Connell
20:27 10 Jun 24
I woke at at 0630 this morning and my house was 80+ degrees. I called Lickety Split around 0800 and a friendly technician named Jason was here by 1300 to repair and completely service my A/C unit. Everything was completed by 1600 for a fair price. They did a great job!!!
John Bonaro
John Bonaro
19:33 10 Jun 24
Super fast response time and tested everything before giving me a quote for repair.
Patricia Gudmunson
Patricia Gudmunson
18:54 10 Jun 24
Jeff did a awesome job
Elizabeth G
Elizabeth G
18:10 10 Jun 24
Nathan H.
Nathan H.
17:52 10 Jun 24
My technicians were knowledgeable and honest. I had a good experience.
Loyda Alvarado
Loyda Alvarado
17:46 10 Jun 24
Grant Carson
Grant Carson
16:01 10 Jun 24
Our AC went out in the middle of the night and it quickly became uncomfortable. We called Lickety Split and they were very pleasant to work with and sent Cameron out to help us. He was timely, professional and got our AC repaired promptly. Would definitely recommend using them for your HVAC needs!
Doug
Doug
15:37 10 Jun 24
Jeff was great.
Marcia Lyn
Marcia Lyn
21:37 09 Jun 24
Conner Hetzer was great!
Zianie Garcon
Zianie Garcon
20:21 09 Jun 24
Jeff was great!
Jerome Ware
Jerome Ware
15:23 09 Jun 24
Jeff was awesome
C Mooring
C Mooring
01:48 09 Jun 24
My ac was constantly running. My Mommy recommended Lickety Split. They sent Eddie to me. He was very professional and extremely nice. I had to replace my unit inside and outside. The owner was very nice. He offered me portable units until my ac install. Louis and Victor were prompt nice and extremely professional. They answered all my questions. I HIGHLY recommend this company for EVERYTHING. Thanks so much
Sig Berr
Sig Berr
22:56 08 Jun 24
Great service
Christopher Hayes
Christopher Hayes
02:27 08 Jun 24
Branfon my technician was very professional he went the extra mile checked everything come to find out I did not have a bad unit it just froze over for a minute due to the extreme heat here in Jacksonville Florida I definitely recommend this company and Brandon ! Great job 👍👏
Kimberly Chalifoux
Kimberly Chalifoux
19:31 07 Jun 24
My ac went out during the day on Thursday and I had to call to get someone to come service the ac. They came out late Thursday night and were able to determine my compressor and few other issues were going on with the unit. Wound up having to replace the entire unit inside and out. Because having a warranty was hugely important to me as the one on my old unit went out 2 years ago. They were there the very next morning and were willing to put me and my dogs up at a hotel for the night. I actually had family to stay with but I was grateful for the offer. I am beyond grateful for the service provided today. They’re honest and upfront. My house is already cooling off and feels amazing. I can’t thank you guys enough for coming to mine and my fur babies rescues. You guys are truly the best and I will always speak highly of you guys and recommend you to anyone I encounter.
Matt Adams
Matt Adams
19:25 07 Jun 24
Justine was quick, efficient and knowledgeable. 5 stars
Shannon Parmenter
Shannon Parmenter
18:58 07 Jun 24
Thank you so much!!! Matt H was in and out before I knew it. Very professional and personable. Better experience than I was expecting.
Larry Fiorello
Larry Fiorello
18:46 07 Jun 24
The technician did a great job was on time and explained everything he was doing for me.
Ray Canela
Ray Canela
16:31 07 Jun 24
Gary Cluley
Gary Cluley
16:17 07 Jun 24
Excellent service. Very courteous and cleaned everything up.
Tammy Gaus
Tammy Gaus
15:31 07 Jun 24
The guys were friendly , polite and knowledgeable.
kevin willett
kevin willett
15:21 07 Jun 24
Jeff was great and helpful. Fixed the problem.
Morgan Duprey
Morgan Duprey
15:08 07 Jun 24
Just had my servicing done with Cameron. He was the same tech that came out for my “emergency” issue. Absolutely amazing. So respectful of my home, kept me updated with every step he was doing, was so respectful of my time knowing that I was simultaneously working. He did an incredible job, set proper expectation and clear concise communication goes such a long way with me especially since I know nothing about this stuff. Request him!!!
a Landon
a Landon
01:40 07 Jun 24
Originally rated higher, but in retrospect, I’m no longer happy with service received. They kept trying to upsell me on additional work. Also was way overcharged after already paying after hours call out fee. I’m not upset about after hour callout, but being gouged on a simple repair is uncalled for.
Amanda Marie
Amanda Marie
22:44 06 Jun 24
Alex Rodgers is the best! Very friendly. Great customer service. Very informative. Did a great job! Would definitely recommend him!!
F S
F S
20:03 06 Jun 24
I was exceedingly pleased, with the quality of service that I had received, from Lickety Split AC, P, & E, and its technician, Conner. Conner was very thorough, in his review, of the functionality of my air conditioning system, while providing a seasonal maintenance checkup and cleaning. He made several recommendations to improve the efficiency, of the system should I choose to do so. He was very professional, tidy, and courteous. I would highly recommend both Conner and Lickety Split, for HVAC issues, as they have serviced my system, over this past year.
Debi Plants
Debi Plants
20:03 06 Jun 24
Jeff was great, he was prompt courteous and very efficient in taking care of my air conditioning unit and making sure the unit was running effectively. Will make sure that if anything goes awry I will be calling for Jeff in service and lickety split for all my needs thank you Jeff
Darleen Lakes
Darleen Lakes
19:59 06 Jun 24
This is experience I had with this text is the best one yet that I’ve had with your company and I would like him to come out every time thank you you
Geoff M
Geoff M
19:39 06 Jun 24
Brandon came out and did a check/tune up on our AC system and did an incredible job. He provided photos and an explanation of everything he was doing and what he was finding. Would absolutely use these guys again and highly recommend. Ask for Brandon and you'll be taken care of.
Joel Dorvil
Joel Dorvil
18:43 06 Jun 24
Brandon was the most professional HVAC/AC person I’ve ever dealt with. His knowledge on the equipment and his speedy delivery of Solutions was wonderful
Virginia Acevedo
Virginia Acevedo
18:37 06 Jun 24
Our air conditioner went on the fritz and i called this company to find out about a maintenance plan. The tech, Malik, came out and not only helped us with our issue but went above and beyond to stay with me through the entire process. We needed a new system and the company helped us get it financed and Arron went to the very limits of customer service by helping us to get it financed fully so that we could have a new unit in place tomorrow as well as backup systems for the night so we wouldn't be hot here in Florida. Not only would I recommend this company to all my friends but I would also say that they are what humans should strive to be, helpful and kind even when they don't have to. If I could give them 10 stars I would.
Rafael Santos
Rafael Santos
18:12 06 Jun 24
My kudos to Nate and Gust. Excellent tech. Work together without any breaks. They know theirs business.Rafael Santos
Latichia Sanford
Latichia Sanford
16:19 06 Jun 24
Jeff was great!
Larry Faith
Larry Faith
16:16 06 Jun 24
Chad was a great, friendly, insightful, and helpful technician. Everyone says very friendly and helpful.
David Cales
David Cales
15:51 06 Jun 24
Bruce and Cindy Taylor
Bruce and Cindy Taylor
15:37 06 Jun 24
Technician was very helpful and knowledgeable. Brandon was great and handled any issues with ease
Steven Hoover
Steven Hoover
15:32 06 Jun 24
Malik came and serviced our hvac and was the most impressive service tec I have seen in a long time. Thank you very much. We can rest easy now.
Julian
Julian
15:06 06 Jun 24
Rebecca Brantley
Rebecca Brantley
14:29 06 Jun 24
Alex Roger's was absolutely amazing!! He realized that there was more if an issue than just a filter change and worked diligently to locate the issue and fix it with no problems!! Outstanding personality and very friendly!! I am completely happy with his great customer service skills and knowledge of His field! Thank you for all you did today! It feels so much cooler in my home thanks to you Alex Rogers!!
Rachel Blount
Rachel Blount
14:26 06 Jun 24
Service tech was great. Super nice and knowledgeable.
Alex Prise
Alex Prise
14:10 06 Jun 24
They are always extremely helpful and show up really fast! Jason was great.
Ephraim Williams
Ephraim Williams
03:32 06 Jun 24
Great service. Very informative.
Gerry G
Gerry G
23:52 05 Jun 24
Great service. The tech was excellent and thorough.
Justin Duff
Justin Duff
22:57 05 Jun 24
Cameron came out to inspect my split-system and was very professional and helpful as far as what is working well and what isn’t. He stayed until 7pm to finish the job. Very pleased with the service!
Sherry Carey
Sherry Carey
22:26 05 Jun 24
Thank you Joshua for your kindness and expertise!
Tammy Zivitz
Tammy Zivitz
21:56 05 Jun 24
Thank you, Britt…
C. P. Crabtree
C. P. Crabtree
21:12 05 Jun 24
Technician who came to my house was knowledgeable, professional, polite and congenial. He did an outstanding job. His attitude toward his job showed enthusiasm, knowledge and pride.
Stephanie Wall
Stephanie Wall
21:01 05 Jun 24
Alex was wonderful. Professional.
James Fisher
James Fisher
19:57 05 Jun 24
Justin came by and serviced my AC today.I was very pleased with his professionalism,and prompt service .
Kitty Walker
Kitty Walker
19:49 05 Jun 24
Good job so farAsk me again when the work is finished.
Stephanie Sorbel
Stephanie Sorbel
18:47 05 Jun 24
Duncan Jones
Duncan Jones
17:18 05 Jun 24
Lickety split responded quickly and thier tech (Jordan) repaired my AC quickly. Thankyou so much.
Katie McWilliams
Katie McWilliams
17:04 05 Jun 24
Matt was on time and professional, was able to help out with plumbing issues right away
Guadalupe Mendoza
Guadalupe Mendoza
17:02 05 Jun 24
My experience with Lickety Split was very thorough and efficient. The staff was professional and ensured all my needs were met. Thank you
Jenni Kmiec
Jenni Kmiec
14:49 05 Jun 24
This company is super professional and cares a lot. When I called to do some maintenance of my lines they answered immediately and got someone out the next day. The person arrived on time and walked me through multiple solutions to what I was looking to do so I could find the most effective solution maintenance wise and cost wise for me. They helped me get everything taken care of that day that got my plumbing issues completely resolved and installed a water softener that looks and works great. When my AC went out in this horrible heat wave, the company got out there the same day and once again came up with multiple solutions for me. Being concerned about my well-being, they brought back stand alone air conditioners that night until they could install the new one so my pets and I didn’t have to suffer. The new AC they installed is wonderful and the install team did a phenomenal job and went above and beyond to make sure everything was taken care of. They took the time to listen to me and make sure I was happy with the work. The company even followed up to check on the work and make sure it was to my satisfaction. This company treats you like family and offers affordable solutions to anything you need. I will definitely be using this company again in the future. Highly satisfied and highly recommend. 😊 Justin was very helpful and is one of the best people I have ever worked with. Thank you!
Josh H
Josh H
14:36 05 Jun 24
Marjorie Merwin
Marjorie Merwin
13:59 05 Jun 24
Rich was prompt, professional, and fixed the problem quickly
Rebecca Carter
Rebecca Carter
13:55 05 Jun 24
Service was timely and thorough. The team was knowledgeable and professional but also very friendly. Highly recommend!
Jasmin's Corner
Jasmin's Corner
13:53 05 Jun 24
Get a secos opinion. They quoted me for a new unit $20,000. Elsewhere $7,000 smh
Nick Vellanti
Nick Vellanti
13:14 05 Jun 24
Great service and nice team. They diagnosed what was wrong and are helping me fix it!
fred heater
fred heater
00:27 05 Jun 24
Prompt, professional, courteous and meticulous, Jason Hinkle did an outstanding job servicing and inspecting my a/c system. Everyone I spoke with during the process was just as professional. I highly recommend Jason and Lickety Split for your home service needs.
Sean
Sean
20:47 04 Jun 24
Lickety Split's Employee came out to work on my A/C around 1545hrs. During working on my A/C employee broke water pipe @1600hrs. This caused me to have to shut all water off to my house for the next 5.5 hours. A/C tech attempted to fix the line @around 2000hrs but did not repair it correctly. Tech was obviously upset they didn't fix it right and was confrontational. Finally at 2145hrs plumber arrived and attempted to fix the line but also did not repair it correctly. Both techs got confrontational when told the waterline was fixed incorrectly, both raising voices and waving arms around(wonder if that's what Kevin their service manager does to them?). They did ask if I wanted them to redo the fix, but after waiting 5.5 hours for water I told them to leave my property and I'd fix it when I had the chance.Service was very poor overall and additionally $ervice manager $eemed very focused on selling me an A/C system, maybe he should focus on providing good and most importantly HONEST service in the future instead.If you want a company that is more interested in your $$$ than fixing what they already broke then call them up.If you want an honest company that will stand by their work and take responsibility call someone else.
Josh Perdue
Josh Perdue
20:08 04 Jun 24
Brandon and Eddie were extremely knowledgeable and friendly. Would definitely recommend!
Brandon Cook
Brandon Cook
19:12 04 Jun 24
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