water heater - Lickety Split AC, Plumbing & Electric

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FL Plumbing License #CFC1431892

FL A/C License #CAC1822049

Serving Jacksonville & St. Augustine

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Serving the Jacksonville & St. Augustine Area

Jacksonville904-217-6218

St. Augustine904-888-8200

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$100 Off Any Hot Water Heater

In by ferociousmediaMarch 14, 2023

FL A/C License #CAC1822049

FL Plumbing License #CFC1431892

FL Electrical License #EC13012315

Mon-Fri 7:00 AM - 9:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 7:00 AM - 12:00 PM

Google Rating

4.9

Based on 7102 reviews

Lickety Split AC, Plumbing & Electric

4.9

19:58 13 Jan 26

Excellent service , friendly staff. Would definitely hire them again ,highly recommend Lickety Split .

19:34 13 Jan 26

18:40 13 Jan 26

17:57 13 Jan 26

Bradley did a great job. He was friendly and efficient. Informed me about possible future problems and their remidies.

17:44 13 Jan 26

The tech was knowledgeable and very friendly.

Duane Leuthold Jr

17:35 13 Jan 26

17:34 13 Jan 26

Everyone professional and helpful

17:01 13 Jan 26

Everything was done perfectly & it resolved our problem. Thx will use again 🙂

16:47 13 Jan 26

Walter Cardona did a great job

15:53 13 Jan 26

We loved the same day service. Jacob W came quickly, handled our HVAC service expertly, and got everything working. Fast, friendly, affordable, done.

15:03 13 Jan 26

Please don't waste your money. I had someone go behind and check the coil pull and cleaning I paid $1,000 for, and it clearly had not been done or done properly. I'll never call lickety split again. They're more interested in getting their bonus for taking photos with customers with thumbs up. In my opinion, they come out quickly, but they are not reputable.

11:27 13 Jan 26

03:30 13 Jan 26

Very professional!

03:21 13 Jan 26

We had a great experience with Lickety Split AC, Plumbing & Electric in St Augustine. Lance B arrived promptly, was super friendly, and made the whole HVAC service feel easy. The team was professional, explained everything clearly, and left the house tidy. We love how quickly the problem was solved and would recommend them for any plumbing or electric needs. did a great job and was quick to give money saving advice, which I surprised by given the horrible reviews the company has on BBB. It’s a nice thing when an employee’s personal reputation is better than their company.

02:03 13 Jan 26

Fantastic Technician, honestly one of the most personable, straight forward and honest tradesman I've met in years. The inspection and AC tune up was reasonably priced and they outlined options in several price ranges to address our problems. All in all I'm quite surprised and recommend the company. The Majority of the experience from the company side was above average but the exceptional quality of their technician is what prompted me to leave a review. He deserves a raise.

01:42 13 Jan 26

Wolves in sheep’s clothing. If I could give a zero I would. Tried to charge me over 3 times the cost of the job. Do not trust these people. They are liars, and will not miss the chance to take advantage of you. A shameful way to conduct business. God is watching.

01:36 13 Jan 26

We had a fantastic experience with Lickety Split AC, Plumbing & Electric. We called for an HVAC service tune up in June and they provided and additional winter service visit in January. Cornelius N was professional and explained everything, making sure to work with his manager Hunter to help us get a great price for the duct work we needed done.

01:00 13 Jan 26

From the moment we called until the HVAC service was completed, every step was seamless. Jacob W arrived on time, was friendly, explained what needed to be done, and fixed our system quickly. We liked how professional the team was and how clean they left the area. We highly recommend Lickety Split AC, Plumbing & Electric for anyone searching for a plumber near me or reliable HVAC service.

01:00 13 Jan 26

I called Lickety Split AC, Plumbing and Electric to install new smoke alarms and Sean D arrived promptly. He was professional, friendly, and got the job done fast. The electrician helped with the repair and even gave us useful maintenance tips. The whole experience was quick, reliable and stress free. If happiness had a location on Google Maps, it would be here.

00:27 13 Jan 26

23:58 12 Jan 26

Hunter was professional and friendly. He advised if I needed anything in the future to call Lickety Split. My filter was replaced and it was DUE.

23:43 12 Jan 26

I enjoyed working with Oscar. He was very thorough in explaining the service for my HVAC system. I liked Lickety Split for its response time.

23:38 12 Jan 26

Called to catch up o my maintenance etc. Cameron showed up. He exemplified patience & professionalism. Cameron educated me on my particular system & explained all my options.The team was courteous, fixed our problem quickly, and explained everything clearly. We especially appreciated the fast response.

Humberto Salazar

23:38 12 Jan 26

Elizabeth Boria

23:38 12 Jan 26

Fast, friendly, same‑day emergency service in Jacksonville and St Augustine. Matthew T was professional and helpful with the electrician work. The team arrived quickly, diagnosed the problem, and got everything running smoothly. We loved the reliable near‑me service and the easy scheduling. Fast. Friendly. Efficient. Done.

Patricia Wallace

23:28 12 Jan 26

Professional. Pleasant. Prompt

23:26 12 Jan 26

We had an excellent experience with Lickety Split AC Plumbing and Electric. Their near me same day service was incredibly fast and the emergency service in Jacksonville was a lifesaver. Sean D arrived promptly, was friendly, and helped us with an electrician issue. The team was professional, courteous, and got everything working right away. We highly recommend them for anyone looking for reliable plumbing, electrical, or HVAC help in St Augustine.

23:25 12 Jan 26

My service tech Lance was just great. JUST BEWARE OF THE REST OF THE SCAM FROM THEM AND ONE OF THE SUPERVISOR HUNTER. THEY ARE CALLING TELLING YOU HAVE A FREE SERVICE THAT YOU ALREADY PAID FOR THEN THE NUMBERS START COMING OUT. JUST BEWARE THATS ALL I WILL SAY. SCAM

22:20 12 Jan 26

Outstanding!!!!!!

22:16 12 Jan 26

We recently had an HVAC service done in Jacksonville and were very impressed with Lickety Split AC, Plumbing & Electric. Jacob W was friendly, arrived on time, and explained everything clearly. Top 3 things we loved: 1) Friendly service from Jacob W 2) Fast and efficient HVAC service 3) High quality workmanship throughout the job. We highly recommend this plumber near me for any drainage cleaning or electric needs as well.

Prentiss Walker

22:14 12 Jan 26

Humberto Salazar

21:21 12 Jan 26

Matthew was very professional and knowledgeable in his service of my recently installed unit.I will highly recommend Lickety Split for all your home repairs/upgrade projects.

21:18 12 Jan 26

OUR SERVICE MAN WAS OUTSTANDING ON THE CLEANING OF MY AC UNIT EXPLAINED EACH STEP ALONG THE WAY. VERRY HAPPY WITH THE WORK.

21:06 12 Jan 26

Walter was great! He was very thorough and explained everything to me. He investigated and provided me feedback and I'm happy with the services that was provided! Everybody was very kind and courteous.

20:30 12 Jan 26

Kevin Hudson did an awesome job replacing my kitchen faucet today! He was courteous, neat and efficient. 10/10 will contact again when I need plumbing services.

19:04 12 Jan 26

Matthew of Lickety Split is an exceptional plumber who repaired our kitchen faucet. He is very knowledgeable of his work, tools and even shared time with my 13 month old grandson, explaining he was fixing the broken sink.

18:50 12 Jan 26

18:17 12 Jan 26

Excellent service from Lickety Split AC, Plumbing & Electric. Tremaine G was friendly and knowledgeable, and the HVAC service they performed fixed our system quickly. We appreciated the professionalism and quick response. We would definitely use them again.

Christopher Howard

18:17 12 Jan 26

Excellent same day service from Lickety Split AC, Plumbing and Electric. Cameron C arrived promptly, diagnosed the issue, and completed the HVAC service in no time. The crew was friendly, professional and left everything clean. We especially appreciated how quickly they fixed our problem. Excited to return here again for our next service.

18:06 12 Jan 26

Curtis was very professional, curious. He explained everything to and answer all my questions.

18:06 12 Jan 26

We had a fantastic experience with Lickety Split AC, Plumbing & Electric. Roberto S arrived quickly, was very friendly, and explained the HVAC service we needed in simple terms. The crew was professional, efficient, and left everything clean and working perfectly. If happiness had a location on Google Maps, it would be here. We highly recommend them for any air conditioner repair or plumbing needs!

17:48 12 Jan 26

Fast same day service from Lickety Split HVAC. Henry M arrived promptly, was friendly and got the HVAC service done right away. He was thorough and gave me options. We appreciated the quick response and professional work. Highly recommend Henry M. for anyone needing reliable HVAC service.

David Lippincott

17:47 12 Jan 26

From the moment we called, everything was seamless. Walter C answered quickly and scheduled a same day plumber. The plumber arrived promptly, fixed our drain with professionalism and left the area clean. The emergency service was exactly what we needed in Jacksonville and they also serve St Augustine, making the near me option very convenient. We loved the friendly attitude and the fast response. Highly recommend Lickety Split AC Plumbing and Electric.

17:38 12 Jan 26

My technician was very clear as to what he was going to check. He explained everything . Great job.

17:36 12 Jan 26

Same day service was impressive – Jacob W arrived quickly, was friendly and got the HVAC service done right away. The team diagnosed the issue and repaired it the same day, so we were back to comfort in no time. If happiness had a location on Google Maps, it would be here. Highly recommend Lickety Split AC Plumbing and Electric for anyone needing HVAC service or a plumber near me.

16:31 12 Jan 26

Kevin was awesome came and fixed a cracked outside pipe. He was fast and very professional. 10 out of 10 service. Highly recommend.

01:46 12 Jan 26

Detray found and fixed our HVAC problem likity split!

20:20 11 Jan 26

13:01 11 Jan 26

Awesome service, great customer service skills, friendly, I gotten my ac tune up’s done by this company a year now no issues with them great techs.

02:27 11 Jan 26

Had a leak from the city main. Call Lickety and hot a quick response. Tyler did an amazing job diagnosing and locating a difficult location of the leak amongst roots. He was great keeping me informed every step of the way. I will definitely use them for any future repairs.

Jeffrey Anthony

22:02 10 Jan 26

Very professional, knowledgeable and courteous. Will definitely use again if need arises. Great job. BTW they didn’t charge extra for a weekend call.

Linda and James Moore

17:11 10 Jan 26

William Vermeulen

16:40 10 Jan 26

Johnathan fixed the installation problem in 5 minutes that 3 other technician could not. He made my day and birthday. 5 Stars and hats off to that knowledgeable young man.

15:04 10 Jan 26

Very friendly and informative.

Bobby Mcfarland

03:04 10 Jan 26

02:36 10 Jan 26

We’re very empress how the way they clean our Airduct , the teams so amazing, wonder and they respect our property. Best of the best 👍🙏

Danielle Hussary

00:34 10 Jan 26

Cheyenne was very knowledgeable and thorough as well as friendly

23:24 09 Jan 26

Called on Wednesday for a clog in my bathroom. Turned out we had a busted pipe. Jordon came today(Friday) to replace the pipe. He was very nice and answered all our questions. Jordon was very informative. All the young men we had were great!! Thank you very much!!Sincerely Regina DeClue

22:22 09 Jan 26

Oscar and Steven was our technicians today and they went above and beyond for us today I highly recommend them very informative and will definitely be using this company again when needed they where both very knowledgeable and polite and did a great job I will not go to anyone else

20:34 09 Jan 26

We scheduled a discovery appointment with Lickety Split for installation of a water softener in a new construction home that is already pre-plumbed with a loop. The technician stated the installation would cost $2,500 because we planned to purchase a Whirlpool unit from Lowe’s, and that no warranty would be provided since it was not their product.After the technician left, the main office called to “negotiate” the price. Based on this experience, we chose not to move forward and are sharing this so others can make an informed decision.

Reynaldo Alcantara

20:09 09 Jan 26

Winston Wilkinson

19:07 09 Jan 26

17:28 09 Jan 26

Fair price, fast service and a hard working technician. I had my septic tank cleaned. I wanted it cleaned the same day I called, so it was a little extra $50.00 more. I would use them again.

17:25 09 Jan 26

Curtis' communication was great. His knowledge and experience lead him to dealing with one of the most difficult sink disposals he has ever dealt with in a timely manner. Very professional and knowledgeable about his trade. HIGHLY recommended. Thank you Lickity Split.ibapprecita y'all.

16:10 09 Jan 26

Cameron was absolutely Amazing. 🤗🤗🤗🤗🤗 Cameron is the man.

13:48 09 Jan 26

The crew that came to service my sink and bathrooms were extremely knowledgeable as to the issue I was having. The technician immediately identified the issue and made the repairs needed.

10:38 09 Jan 26

He was very nice and informed me of everything he was doing. Great job!

01:40 09 Jan 26

Excellent job. Appreciated the early arrival and quick work. Technician was very good. Very satisfied!

01:27 09 Jan 26

23:23 08 Jan 26

23:19 08 Jan 26

Thorough, mannerly, helpful in explaining

Christopher Riley

23:03 08 Jan 26

Richard Borkowski

21:57 08 Jan 26

21:49 08 Jan 26

My technician was very efficient, polite and showed me everything that was completed. He didn’t leave until he personally witnessed my washing machine work properly.

20:17 08 Jan 26

Friendly, thorough, and efficient technician.Excellent service !

19:39 08 Jan 26

Complete Waste of Time and MoneyThis company was a complete rip-off. I was charged $99 just for the service call, even though I clearly explained the issue on the phone. It was one light switch that was tripping the breaker—nothing else.When they arrived, before even looking at anything, they told me it would be $445 for a “whole-house diagnosis.” I explained multiple times that I did not need a whole-house inspection—just one switch. They said that was the only service they offer and the whole house was “included,” whether I needed it or not.They offered to deduct the $99 service call from the $445, but I would still have to pay additional repair costs on top of that. I declined their service and hired another electrician instead.The other electrician fixed the issue in 15 minutes and charged me $129 total.This was a complete waste of time and money. I would not recommend this company.

Donovan Bradley

17:24 08 Jan 26

I don’t usually leave reviews but Zach Adams is a stellar employee. Very honest guy who helped explain things clearly and completed the work in a timely manner. Zach is very passionate about the work he does and it shows — always great to meet a local too. I sure hope you compensate him well. 12/10.

16:37 08 Jan 26

16:28 08 Jan 26

15:34 08 Jan 26

Mr. Henry Moses, technician, was very professional, courteous, and thorough during the inspection. He provided clear, understandable feedback regarding the inspection. I was very impressed with his solid performance. Thanks.

15:16 08 Jan 26

Cheyenne was thorough and polite. She explained everything clearly.

Michael Schubiger

12:14 08 Jan 26

Very knowledgeable, professional and thorough. Really appreciated the education and care the team provided.

00:43 08 Jan 26

Everyone was courteous, clean neat and professional. I look forward to doing business with them in the future.

22:54 07 Jan 26

22:31 07 Jan 26

He explained things well. Had a little challenge with scheduling, but it worked out.

21:59 07 Jan 26

Cooper and Trent were amazing. They fit us in at the last minute and helped fix a big problem. I would highly recommend them to friends and family!

20:50 07 Jan 26

20:16 07 Jan 26

Will did a great job on our first maintenance visit, done 6 months after initial installation. Will Viola explained all the things he did. Thanks

Alejandra Moore

19:26 07 Jan 26

Miles is an amazing tech with tons of knowledge.Cooper, Trent and JacobThey were able to answer our questions and concerns and were also able to fix the clogged pipe. Thank you for great work. Great attitude and professionalism.We will definitely recommend this company and do business with them again.

Russell Bouchat

17:40 07 Jan 26

17:05 07 Jan 26

Tyler did an excellent job and inspecting my heating and air system. He was very knowledgeable about his job. He provided a comprehensible analysis of my unit and gave me the best possible options in order for me to make an informed decision. One of the best technicians that provided customer service I've ever worked with!

martin robinson

16:56 07 Jan 26

16:38 07 Jan 26

I like the way the technician explained everything to us and the monthly payment

15:58 07 Jan 26

Google absolutely needs to add a negative stars option cause even 1 star is to go for this Absolutely atrocious service!! we were charged an apparently non-refundable $289.00 which was said to go towards repairs just to have someone come out following our property's well pump failing and leaving us without water and be told "their was Absolutely nothing that could be done for our system and we had no other choice to replace it for $4,000.00 and that noone else would come out and touch it or charge us any less then $1000.00 to make repairs cause the system was no longer serviceable" all they did was take a few pictures of our pump system and walk back to their truck!! in a household of disabled and elderly individuals we pleaded with them to try and fix it just be turned down left without any water and told good luck with nothing being done. We had another company come out this morning and in under 20 minutes they examined and fixed our " non serviceable system " and for under $300!! They replaced our pumps control pressue switch and the capacitor which is what lead to it failing in the first place not at all what these people were trying to sell us. Needless to say we'll never be using this service again nor recommending.

Michael Patterson

15:38 07 Jan 26

Cameron was great

15:20 07 Jan 26

Your worker new his job. Thanks I appreciate an intelligent human. I'm trying to way out my decision on whether to go forward with your company. I'm going to give the other company a chance to reinstall or return my money.Thanks and I will keep in touch. Dena

Johnnie Strickland

01:28 07 Jan 26

Outstanding service from Max. Very professional, courteous, can do attitude. Represents the Lickety split company Very well.

00:49 07 Jan 26

Cory did a great job today! He was professional, on time, and very knowledgeable. He explained everything clearly, worked efficiently, and made sure everything was done properly before he left. I really appreciated his attention to detail and friendly attitude. I would definitely recommend Cory for any plumbing needs.

00:37 07 Jan 26

19:40 06 Jan 26

I recommend Robert at Lickety split!

16:56 06 Jan 26

Victoria Fernandez

15:49 06 Jan 26

Very professional and polite!

14:00 06 Jan 26

I had a full house repipe done. This was a huge job! Everyone from Lickety Split that I came in contact with was, friendly, professional and very efficient.Chris and Carlos was the main team that competed the work on my house. They were extremely hard-working, they did not stop from the time they arrived at my home to the time they left in the evening. Chris was the lead on the project and he was amazing! He ensured everything was completed with the highest quality. He was very patient with me when answering my questions, and I asked many!He represented his company at the highest level.I strongly recommend this company for fixing any plumbing issues!

13:27 06 Jan 26

Had hiccup of appointment that was quickly remedied! Jacob was great and helpful! Highly recommend.

03:00 06 Jan 26

I am located in Jacksonville, FL and I cannot recommend the plumbing services from Lickety Split. The services were extremely overpriced and the quality was sub par. I recently had a new toilet flange installed, a shutoff valve replaced, a toilet supply line repair and a sink installation. When the initial crew came in, they were quoting close to $1000/hour (I did the math) for some of the work. It seemed that their minimum for any service was $500 no matter how small. Fortunately, they were willing to negotiate some of the pricing after I showed them a competitor’s estimate. The technician replaced the shutoff valve with a plastic valve not a brass valve. It should’ve been a gold valve for the price they were asking. Unfortunately when they put in the new toilet flange it was installed too high. So to cover up his mistake, the technician shimmed the toilet all the way around the base causing it to rock back and forth just days after the install and the caulk came undone with the movement. The sink was installed not level. I can only hope that the supply line is going to hold.The positives I can give are that their warranty crew was knowledgeable and respectful. Robert and his team did a great job fixing the amateur work the initial crew did on the flange. Keshia was a pleasure to talk to on the phone.

00:18 06 Jan 26

The estimate was informing, regarding duct cleaning, Jacob was excellent in explaining everything involved in the Hvac system and cleaning, answered all my questions. He was a very professional Tech.

chop john lucas

22:55 05 Jan 26

21:18 05 Jan 26

Jacob came by to diagnose the issue with our 4-year old unit. He did a great job explaining what the issues were and providing sensible solutions.

20:51 05 Jan 26

Anthony did a fantastic job at explaining the issue I was having and presenting solutions to fix the issue. Very satisfied!!

20:42 05 Jan 26

Awesome service! Had my entire HVAC unit go out on me, gave them a call, and they replaced the full unit same day as the inspection. The techs are super friendly, the office staff are super helpful, and you cant beat the warranty that comes with their work.If i had more than 2 thumbs I'd give them 10 thumbs up!

19:56 05 Jan 26

My technician was very professional and extremely knowledgeable of everything. He deserves a raise

13:05 05 Jan 26

Technician was very nice and worked hard to get my plumbing issue fixed. Would definitely use them again.

10:56 05 Jan 26

Scheduling service was very easy. They were able to dispatch a technician immediately.Max was very professional and resolved our issue promptly. He is representing your company very well.

Robert Maxfield

20:34 04 Jan 26

The tech who came on site was great. Even on a Sunday. Was able to troubleshoot the issue and resolve the problem in a timely manner.

Janice Walgenbach

19:05 04 Jan 26

Same day prompt service. Extremely polite, knowledgeable and professional! Will be using this company again!

16:25 04 Jan 26

Things could not have been better. Very quick and professional.

14:49 04 Jan 26

I had a great experience. Anthony was very respectful and professional. I will definitely use Lickety Split again.

Jessica Watkins

21:07 03 Jan 26

Wonderful experience! Our HVAC decided to stop working over the holidays. Jacob came out the same day, diagnosed and repaired our AC quickly and was very courteous and patient. We opted after the repair to have the ducts/vents cleaned and Justin came shortly afterwards the same day to complete that service. He, too, was polite and pleasant whilst undertaking that project and very flexible working around our many pets. Will absolutely use them going forward!

20:43 03 Jan 26

I'd say this company is a little overpriced. The skill set of the technicians (Robert & Kevin) were great and got the job done within 1 hour. Overall good experience.

19:28 03 Jan 26

01:40 03 Jan 26

Great company. Brandon did a great job, very professional.

William M Tyrie

23:48 02 Jan 26

Technician was pleasant to talk to and deal with while getting me a price to install new hot water heater-no pressure in any manner shape or form even checked my water no cost to me-Had to wait to get prices as he had to get them from his boss-only negative labor prices extremely high compared to competition!

23:41 02 Jan 26

Very Professional!!! And very informative!

Shirley Youngblood

22:32 02 Jan 26

Gave good service thank you very much

22:16 02 Jan 26

Randy bass came out to do my 6 months service and did a great job very professional very polite My dogs loved him.

Jessica Shockley

21:25 02 Jan 26

Very professional service. And many options to better serve our needs

21:16 02 Jan 26

Tech did a great job. Very knowledgeable and good communicator.

17:31 02 Jan 26

We have had nothing but horrible service, From installation to payments, everything has been a mess! They sure were good at communication when they were trying to sell the items but now that we’re having issues nobody wants to help.

15:05 02 Jan 26

John Was Great, He’s A Very Pleasant Young Man And Very knowledgeable, He Made Me Aware Of Something I Need To Have Done And Even Replaced My AC Filter When He Saw I Had Some!!!!! AWESOME!!!!

22:12 01 Jan 26

Professional, polite and trustworthy. Highly recommended.

19:33 01 Jan 26

The installers were great. Completely professional.they worked nonstop until they was completely done..I’m definitely recommending this company to everyone i know.they definitely earned their five stars today

Thomas Crawford

19:17 01 Jan 26

Prompt, very knowledgeable and great service

18:09 01 Jan 26

Prompt and professional. Cooper worked quickly.

04:24 01 Jan 26

Professional and knowledgeable people. Thanks again. See you next year.

Donald Phillips

03:04 01 Jan 26

Your men were very professional and did an amazing job so late at night putting in our new ac unit. Will refer ya'll to others

Vinny Angresano

01:23 01 Jan 26

I called @ 1 pm needing an outside outlet installed before the Pergola was completed. I spoke with a very informative individual on the phone and advised her what I needed. Matthew arrives (2) hours later ( On New Year’s Eve Day) and completed the job in record time and made sure it was completed correctly the first time. Very satisfied ( Tough) customer.

Kendall Wheeler

21:33 31 Dec 25

Updating my review: there was an administrative error and Lickety Split made it right. All the technicians we have come to our house have been wonderful and professional.

Kendall Wheeler

21:32 31 Dec 25

Updating my review: there was an administrative error and Lickety Split made it right. All the technicians we have come to our house have been wonderful and professional.

18:14 31 Dec 25

Best experience I've ever had with an electrician. They came in diagnosed the issue And we're able to do a crazy amount of work all in one day. I would highly recommend them.

17:26 30 Dec 25

Hunter promised repair job would be completed on the weekend. I agreed to the price based on his statement. Come Sunday, I try to follow up with them on when they can come. The guy on the phone says he'll try to get more info and reach back. After a few hours, I don't get any followup details so I just tell them to cancel the job and ask for a full refund. Come Tuesday, I see that I've still been charged $3300 so I follow up on when the refund can be expected. They say they'll have accounting look at my case and then follow back. They call me back and the guy tells me that the part they had ordered just arrived and asks when I want them to come. I tell them I don't trust them and I want a refund. He tells me they have to apply a 15% cancellation fee. Makes me think they were ghosting me the whole time until the part arrived so that they can use it as leverage to get me to just go through with the repair.

Steven Rothenberg

05:32 27 Dec 25

Caden came out to do an inspection. Very professional and knowledgeable. Patiently explained the process and repairs needed. Coordinated with management team on getting repairs done quickly. Excellent service.

Kate Richardson

21:07 05 Dec 25

Excellent service.

21:20 04 Dec 25

I signed up for the HVAC service for a year. Today was a scheduled visit based on the contract. They communicated consistently to keep me up to date as to when the technician would arrive. When the technician arrived he was courteous, informative, and efficient. Very happy with the service.

Desmond Candella

15:12 04 Dec 25

01:23 04 Dec 25

Great experience. Very professional and fixed my water heater easily! 10/10 recommend

Shenavian Burns

19:21 03 Dec 25

Today, I had my free maintenance plan visit. Jacob the technician was absolutely the BEST! He was very knowledgeable, patient and explained the issues with my AC unit in the most simplest terms. I actually UNDERSTOOD what he showed me. Definitely asking for with my next visit. Although I had some serious issues with my unit, I felt absolutely no pressure. Every option was made available to make my repairs affordable was discussed. They are definitely my go to and I recommend them highly. Thanks Guys!

Gabrielle Barcomb

23:03 02 Dec 25

Gordon Hargrove

21:12 02 Dec 25

20:33 02 Dec 25

We had a toilet that needed to be unclogged. Every thing I tried didn’t work. I booked an appointment online, which was super easy! Everyone I dealt with at Lickity Split was awesome! Keisha in the office was very professional and Zach my plumber was the bomb! 10/10 would recommend!!!

20:23 02 Dec 25

17:07 02 Dec 25

The tech was on time. Did a great job and was very informative

15:50 02 Dec 25

Eric Satterthwaite

04:27 02 Dec 25

What a great experience! Odd for someone to say about working with an electrician, right?Nick was fantastic! He was on time, neat, conscientious, knowledgeable, explained problems i had and how he was going to fix them, offered additional services (as a life-long sales professional, I appreciate good upselling) without being pushy.I will use Lickety Split again! Great job!

00:07 02 Dec 25

kevin patterson

22:25 01 Dec 25

01:50 29 Nov 25

On time for appt.,resolved issue, polite andanswered any questions. Great service!

01:10 27 Nov 25

Had the absolute best experience with Tech Jacob! He was so nice and represented the company amazing! Highly recommend and will continue to use Lickety Splits because of today’s experience!

18:47 26 Nov 25

I don't get this company. Great reviews, quick response, long-standing business, licensed, insured, etc. Which is why it was a total shock to me that none of the work they did initially was permitted, despite their assurance that they'd pulled the permits for the job. In hindsight I got really lucky that my whole house re-pipe was as undeniably bad as it was (pipes exposed and laying on the ground, new fittings crammed next to the copper fittings that were left in, sagging unsecured pipes in my attic, backwards sink fixture, and mismatched bathroom fixtures, $1200 in damages to my ductwork that included crushed lines and cut support straps -- I'm sure I'm missing something). It gave me a lot of legal leverage to have the contract terms rewritten.Did they eventually complete the job and pass inspection? Yes. It took 2 shots to fix all of the issues, but god help me, I have never worked with a company that was as allergic to permitting as Lickety Split. Even though the rewritten contract terms explicitly spelled out that they weren't to start fixing the major issues until they had secured all permits and paid all the fees, sure enough the workers showed up without a permit, and it wasn't until we threatened to turn them back that management magically secured the permit.And it happened twice! Not only was the re-pipe unpermitted, but when they finally applied for one they left off the water heater, which again took 5 days of back and forth before I told them flat out that I wasn't scheduling the rest of the inspections until it was taken care of. Suddenly, 5 days of promises were taken care of in the span of an hour.I can't recommend Lickety Split to anyone. The only reason the company earned 2 stars with me is the fact that the THIRD round of workers sent to my house were really on it and addressed every issue and turned out a great job. Good guys, and I'm thankful for the attention to detail they put in to fix the first guy's mess.My problem is with the way the company is managed. Not once did an actual plumbing manager come down to take control of the project, despite our daily calls concerned about the time and quality of the work. Instead they sent down the Customer Complaints manager who just stood around sweating and asked me when I'd be ready to sign.In the end, they did convince me to give them another shot, and they eventually paid for the damages to my ducts and turned in a job I would have been happy with the first time around. But OH MY GOD did I have to take the reins and drag them through hell to get the permits and compensation for damages done. In the end the 1.5 day job took 9 days total stretched out over a month, not counting days needed for the inspections.I really hope this was as much a learning experience for them as it was for me. I know every company has workers that oversell their skill level and turn in a bad job from time to time. What I experienced was a problem much bigger that left me feeling on several occasions like I'd been scammed by a fake company. It didn't add up then and doesn't add up now.I'll be happy to never have to think about this experience again. Do not recommend.

18:06 26 Nov 25

No stars was not an option so I had to give them one star . It seems that every time I go to home depot.A lickety split truck is parked in the loading dock, blocking everybody.Then the employee comes out with just a bag in his hand. How rude and inconsiderate are all these employees to other people who want to get in and load things. I have talked to management and they seem to do nothing with their employees. Would never use the company based on the actions of their employees.

19:18 25 Nov 25

Oscar was incredible! He explained everything to me in great detail and was personable as well. Thank you Oscar for your help!

17:59 25 Nov 25

14:55 25 Nov 25

Thank you! John got my water fixed super quick. I can finally take a hot bath.

01:12 25 Nov 25

Great service!

18:57 24 Nov 25

I needed copies of documents for our new AC unit. Angela found what I needed. She was very helpful and professional!

15:35 24 Nov 25

The technician was very professional and informative.

15:13 24 Nov 25

Very shady. Took their year membership for maintenance of our 2 yr HVAC. On one occasion they charged us $400 to change the capacitor. On the last maintenance they suggested few changes which we did not agree to. After the last maintenance our AC stopped working. They came back and said our compressor was kaput and offered to replace it for a discount (around $3500). When we said we will take a second opinion they were upset. In any case we found out that during their last maintenance they had inadvertently or purposely misconnected the capacitor so that the AC would not start thus making us believe that the compressor was damaged. I don’t know how such businesses are allowed to function. I will seriously advice staying away from them.

15:29 22 Nov 25

Called late last week and made an appt for their $49 special for AC inspection and tune up. Keenan arrived promptly, was personable and did a thorough inspection. He pretty quickly found an issue with the pressure on the air handler and spent a considerable amount of time narrowing down this problem, which turned out to be the 52 yo aforementioned duct work. After much discussion, research, and questions asked I decided to move forward with them to have new duct work installed. They made the financing part of the job quick, easy, and relatively painless, given the price. Not that they were unfair in the price just that I had no idea things were as bad as they were with the current ducting. They will be here tomorrow to do the installation and I’ll provide an update once that is complete and I can hopefully see the results translate to lower cooling/heating bills. Thanks to all involved so far from Lickety Split.

Michele Caselnova

13:11 22 Nov 25

Thank you, Matt H at Lickety Split for coming to the rescue and saving my diamond after it slipped down the drain. So professional and caring! I appreciate you.

02:27 22 Nov 25

They came out for a routine, free inspection that ended with them wanting to charge us 16,500 for a service. The tech stayed the entire day and had tablet issues. He would go out to his truck and sit there for 30 minutes at a time due to this. This free inspection led to them being very concerned for "our safety" and us needing to pay the $1000 to do a QCA on our house. They said they found scorching on our panel. The manager on the phone and tech kept advising they were scared to let us sleep in our house that night due to it possibly catching on fire. We got nervous due to the manager's pushy nature. We refused service and had three other electricians come out. All advised panel was safe and no need to replace it. We called Lickety Split to address this and ask for out money back as three other companies advised everything was fine. We spoke to a VP of electrical operations, who advised all of these companies were wrong/not competent, said we were treating him like a criminal, and pushed back that our house was incredibly unsafe to be in. When speaking with him, he pointed out scorching on our panel that did not match the scorching the tech in person pointed out. He advised he was not sure why that was, but he knew our panel was bad. We asked could he be wrong since the tech in person never noticed the scorching in person until the manager on the phone saw a picture and advised him it was scorched. It seemed odd that the person on site could not see it until told it was there, but a manager could see it in a photo. Overall, we feel we were scammed out of over $1000 and they pushed to get 16,500 from us by fearmongering and telling us it was unsafe to sleep in our house (that passed an inspection 2 years earlier). We would recommend another company that you can trust.

21:01 21 Nov 25

John and Andrew was absolutely incredible and very helpful! Walked us through the whole process of what he was doing and what can be done to fix our issues. If you use this company, John and Andrew are all stars!

Gordon Hargrove

20:55 21 Nov 25

Grateful Job

18:59 21 Nov 25

17:38 21 Nov 25

Oscar & Darius were thorough and explained their findings in detail.

17:06 21 Nov 25

16:53 21 Nov 25

Very prompt, courteous and professional experience. Good job all around. They gave a follow up call to make sure all was good.

Lamar Crumbliss

13:50 21 Nov 25

Jacob and John were absolutely awesome. Jacob went ABCD (Above the call of duty). He made me feel like I was the only customer that he had ever had. The work was professionally done with explanations given At every step. The work was also Done at a Very fair price. After Jacob completed his work, then John arrive shortly after and spent the next 3 1/2 to 4 hours meticulously cleaning the unit. I was very impressed with the company overall And will use them every time I need HVAC work done

13:31 21 Nov 25

Corey was so nice and knowledgeable. He fixed the problem in a quick and efficient manner. I was so pleased to have him here.

13:07 21 Nov 25

Brandon was great

20:17 20 Nov 25

Xavier Jefferson

19:57 20 Nov 25

He did a excellent job

18:32 20 Nov 25

18:25 20 Nov 25

Cameron and Alex were both knowledgeable & thorough with explaining their work before and after so that i understood what was going on.. Thank you both..

17:12 20 Nov 25

Bryan was fantastic! Very efficient and professional.

16:33 20 Nov 25

14:44 20 Nov 25

I requested an estimate and the Representative was pleasant and professional.

15:49 19 Nov 25

Jonathan was a wonderful technician, very efficient and worked in a timely manner.Appreciated his friendly demeanor.

16:48 18 Nov 25

16:39 18 Nov 25

02:30 18 Nov 25

Very helpful company with informative technicians, thanks Anthony!

23:51 17 Nov 25

Andrew was very knowledgeable and helpful.

Garfield Williams

22:41 17 Nov 25

Malcolm J. Pitts

18:56 17 Nov 25

17:56 17 Nov 25

Excellent and thorough service today. Very good at explaining everything

Caldoria Williams

17:49 17 Nov 25

15:48 17 Nov 25

Melanie Somnitz

19:22 15 Nov 25

Updated review: do not recommend. Do your own research.

03:02 15 Nov 25

The $79 Main Sewer Line Cleaning Special is a complete scam — don’t fall for it. The fine print says jetting not included, yet jetting is the only method this company actually uses. That means the $79 “special” is essentially useless.I had a very simple job — about six feet of drainpipe that needed to be cleared. Instead of honoring the advertised deal or offering a standard snake service, they tried to charge four times the normal fairly priced snaking fee for their “special jetting tech.” For most basic clogs, snaking is perfectly fine, so the upcharge made no sense.To make things worse, the technician didn’t even have a phone and had to borrow my tenant’s just to communicate.This company is now officially on my Do Not Call list. I won’t be using any of their services in the future for any of my properties. Customers beware.

01:34 15 Nov 25

John Neal showed up at my house to repair a toilet problem., in a matter of seconds, the problem was fixed and he educated my son on how to replace a broken part. I was extremely pleased with John’s service.

Teresa Boydston

23:45 13 Nov 25

Brad was very helpful and professional. He explained everything very clearly.

15:35 12 Nov 25

Wonderful experience with Jacob and Darius. Both very professional and knowledgeable and charming.

02:14 12 Nov 25

Today, I woke up and turned on my hot water tank, but noticed smoke coming from the panel. I searched for plumbing services in Jacksonville and found Lickety Split AC, Plumbing, and Electric. I called and scheduled an appointment for Wednesday, November 12th. However, I later received a call from Lickety Split asking if I could move my appointment up to this afternoon.Chris, the sales technician, was very professional and knowledgeable about the benefits and services offered by the company. Devin and Gery then arrived at my home to install my new water heater. They were professional, polite, respectful, and considerate. The installation was quick, and they cleaned their work area afterward. They even offered to help put the garbage cans back in my garage.Good services are hard to find, so I recommend Lickety Split AC, Plumbing, and Electric. You will not be disappointed. Thank you for a job well done!

00:13 12 Nov 25

Brad took expert care of my HVAC issue. Really appreciate his professionalism!

19:46 05 Nov 25

Zack was excellent, and was able to solve our problem when a competitor couldn’t.

15:28 04 Nov 25

Bradley was the ultimate professional.

13:29 04 Nov 25

Honest and respectful servicemen

03:01 04 Nov 25

I had my original sewer lines replaced. I was very impressed with the professionalism of all the guys that came out and worked on my project. John, Adam, Eric, Mike, Sean, Yo, Greg, and Sean. From start to finish Al if them worked hard to get my project done. When I had to call in whoever I talked to on the phone was always helpful too. Those things mean a lot these days. Thank you.

23:55 03 Nov 25

Jonathan was professional, knowledgeable and smart. He was able to take in all the info we gave him and understand our needs. He was not there for any kind of service, but for a consultation and quote for future service.

21:52 03 Nov 25

Very helpful, Lauren kicked butt

21:41 03 Nov 25

Cheyenne was my technician, and I would rate her a ten! She was very comprehensive and answered my questions in detail. She took photographs to show me what I needed to know. The result of the visit was that I replaced the entire duct system. I did know it needed it due to age and wear. The result is i'm breathing much better! Thank you!

17:19 03 Nov 25

16:28 03 Nov 25

Robert Lynch was sent over after a couple of calls to customer service regarding a septic problem (under warranty)... He diagnosed the problem immediately, opened the tank, fixed the problem (a misplaced float valve), ziptied everything in place, closed the tank, replaced dirt/grass and took away all the garbage from the project... All in two hours... This man is a hidden treasure of Lickety Split, give him a raise!

teresa williams

16:25 03 Nov 25

Mayela Hernandez

16:06 03 Nov 25

15:24 03 Nov 25

Fast an the service was extremely excellent 👏

15:05 03 Nov 25

From Lauren to Jonathan on to Patrick. The customer experience with their team while providing top tier service backed with value.

14:46 03 Nov 25

17:21 02 Nov 25

For a Sunday issue, Mr. David did an excellent job in coming out showing up on time and explain exactly in detail what I was experiencing. He understood it and recommended the proper remedy. I really appreciate the young man and the work that he performed.

Christopher Popjes

23:42 31 Oct 25

He was friendly and professional. He explained/showed me everything he worked on easy to understand. Would 100% recommend!

20:03 31 Oct 25

Friendly, great and professional knowledge about electricity in our house.I can recommend Lickety Split to everyone.

17:03 31 Oct 25

16:59 31 Oct 25

14:45 31 Oct 25

19:45 30 Oct 25

Great service. Lots of explaining along the way. Both Brian and Hunter were extremely professional. Very positive experience.

18:43 30 Oct 25

I enjoyed the young man that came out very friendly, respectful

18:27 30 Oct 25

18:03 30 Oct 25

Great job! They were very responsive about my tankless water heater issues and available. They diagnosed the issues and confirmed the issues with the manufacturer on the spot, and had everything replaced and repaired the same day. Excellent service, highly recommend!

14:38 30 Oct 25

14:22 30 Oct 25

13:46 30 Oct 25

20:04 29 Oct 25

18:11 29 Oct 25

Service was great

17:24 29 Oct 25

Everything was just great. The Field Technician was thoughtful and thorough with his work. He helped answer any and all questions. It was a pleasure having this representative handling this visit.

17:15 29 Oct 25

16:45 29 Oct 25

He was through all, professional and helpful.

16:12 29 Oct 25

Had a big problem with a leak in my plumbing/shower and Robert came and got everything fixed up. Not only he was extremely knowledgeable, but the thing that stuck out the most was his professionalism and his courtesy. Made us feel comfortable that no matter what the issue was that he was going to fix it. Takes pride in his work and it shows. Will definitely call again. Give Robert a raise, promotion, those types of employees are hard to come by.

15:34 29 Oct 25

14:14 29 Oct 25

13:35 29 Oct 25

13:31 29 Oct 25

Robert was awesome !!

01:26 29 Oct 25

Jonathan was awesome!

21:40 28 Oct 25

James was great!

21:13 28 Oct 25

Johnathan came out and helped me with understanding my needs and Goose was awesome he came and got the spetic pumping done and was very knowledgeable, he answer my questions about my spetic system and I was happy with the overall services. Thank you both for a job well done.

Carol westerhoff

20:30 28 Oct 25

Very knowledgeable and explained everything..

19:14 28 Oct 25

Mike was an awesome experienced professional

19:03 28 Oct 25

The technician was great.

18:27 28 Oct 25

Brandon arrived on time, very personable and explained what he was scheduled to do which was a complimentary inspection of our recently installed HV/AC unit, Checked the lines and cleared the pipes of any build up or obstructions. Condenser unit checked and HV/AC unit.as well and all looked in fine order. Recommended an ultraviolet light be installed in the enclosure around the HV/AC unit to reduce moisture and was informed we would think about it. All around efficient work, was clean. Word booties and again, a very good example of what Lickety Split does. Thanks, Brandon.

Theresa Gathings

17:33 28 Oct 25

17:12 28 Oct 25

Very kind and professional

Jennifer Bottke

16:41 28 Oct 25

We had a plumbing disaster involving our well pump and leaking water lines in the foundation of our house. Lickety Split website and emergency service request management enabled a licensed plumber, Cooper to get out to our house after hours. Copper was fantastic, knowledgeable and very very kind. He went above and beyond for us and took care of us like he would have taken care of his own family. Forever grateful!

15:14 28 Oct 25

Our tech showed up, very professional and went above and beyond to get our AC back up and running.

14:29 28 Oct 25

Very nice and helpful. Learned alot about my home and more safety precautions. Tech Nick was definitely a breath of fresh air and wasn’t like usual techs about pushing to get sales. 10/10 would recommend this company

14:00 28 Oct 25

00:07 28 Oct 25

23:52 27 Oct 25

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Martin was awesome!Martin came out to give me a quote, and he was such a pleasure to work with. Super friendly, professional, and really took the time to explain everything so I could understand it. He didn’t rush through anything and was honest about what needed to be done — no pressure at all.Even though he was just here for an estimate, he left a great impression. You can tell he actually cares about people and knows his stuff. I’ll definitely be calling Lickety Split Plumbing again and asking for Martin when it’s time to move forward!

21:57 27 Oct 25

kaitland busher

20:19 27 Oct 25

20:10 27 Oct 25

19:38 27 Oct 25

Great service, Dalton was very helpful and explained things well. A+

19:18 27 Oct 25

18:42 27 Oct 25

15:32 27 Oct 25

14:51 27 Oct 25

The Tech was polite and professional

Trevor Robinson

13:15 16 Oct 25

The men that comes into your home, they are very respectful. Even talking on the phone. They are very prompt !! They don’t leave a whole bunch of mess for you to have to clean up. They cleans it up themselves and they are totally totally awesome !!! if I need any Plumbing at all, in the future, it will certainly be them because they are on top of their game. 🥰

22:49 08 Oct 25

Josh did great! He is an asset to your company good job Lickety

12:33 07 Oct 25

Update: there was no call back, the project took a nose dive I'm trying to call the owner. He will not call me back. 8 mos i have been trying to reach out. DO NOT USE THIS COMPANY.....OVERCHARGE YOU DOUBLEAngela was such a big help, I was so angryToday because our electric got cut off and they would not turn it back on because our inspection failed. Plus our plumbing is not finished yet The shower is leaking. Angela calmed me down and got everybody scheduled to come out and finish the work. She is also going to set up where I can talk to the owner Because this has been somewhat of a little bit of a nightmare. Angela is on top of it and has promised to call me back with updates. That's all I have ever asked for. I appreciate so much I got her today.

02:01 05 Oct 25

Aaron and his crew installed my water heater.

19:24 04 Oct 25

HVAC Replacement w/ductsReassurance through facts:*Extreamly knowledgeable, and die-hard workmanship replaced an entire system in a short span of time "without the fear of loss or distress"*Reassured my understanding with explanation and training, further extending any guaranteeing of support coverage, by educating me in the systems care maintenance and usage, "kept no secrets".*Trust worthy like-minded technicians with an idyllic nature, renewed my faith and trust, IN MAN, for situations like this. They are "Above reproach."*As a team each Managerial skilled with communication, leadership, problem-solving, emotional intelligence, strategic thinking, time management, and adaptability. "The perfect team".I would not go anywhere else for my support, should these men remain, so shall I.

03:47 04 Oct 25

Jonathon was awesome…. He worked with me on finding out what was going on with the system and explained it to me.

01:36 04 Oct 25

Wayne and Jacob were ABSOLUTELY INCREDIBLE!!! They took the time and were SO thorough with their assessment of our HVAC unit- actually going up into the attic and filming the ductwork- and then explained everything in detail to us. They were knowledgeable and very kind. They spent a ton of time with us answering our many questions. I will most definitely be using them again in the future. *SIX OUT OF FIVE STARS!!!* ✨

21:27 03 Oct 25

I am writing this review specifically to commend the service by the technician Henry. He was very professional, thorough, and most importantly honest. What a wonderful young man. He is definitely an asset to your company. Thank you so much Henry!!!Robert & Heidi Reano

Jessika Palombo

20:44 03 Oct 25

Johnathan was fantastic! Thank you!!!

15:00 03 Oct 25

Brandon did an excellent job servicing my A/C unit. He was professional, thorough, and explained everything clearly during the inspection and consultation. He took the time to answer my questions and provided helpful recommendations without being pushy. I really appreciated his attention to detail and friendly attitude. I would definitely recommend him to anyone needing A/C service or advice.

22:14 02 Oct 25

Great service. Very impress with the professionalism , knowledge, and communication exhibited by my tech. Jacob B he was awesome .

14:33 30 Sep 25

Brandon and Jacob were awesome!

01:14 30 Sep 25

The work was quality in some aspects and questionable in other areas. They definitely charge a lot for their services. Then after the appointment if the workmanship needs a follow up, well it's difficult to get a call back.Should you need regular maintenance or a cleaning I would recommend another vendor.

Jorge Luis Millan Perez

23:03 26 Aug 25

Good company

Falone Pierre Louis

22:44 26 Aug 25

Wonderful job. Jacob definitely went above and beyond

15:27 26 Aug 25

They came out very fast, and were so helpful and informative, definitely recommend!

Cassandra Deardorff

13:40 26 Aug 25

Tech came out to diagnose (paid for inspection prior to appointment and received emailed receipt), was polite and gave verbal quote. Let us know his supervisor would send written quote/contract via email before we could hire for service. I followed up with call to main number on the next day and was told to wait until Monday. Monday morning I follow up with technician and he said I should receive email shortly. Monday late afternoon I call into the office again since no email came through, lady apologized and said she will have it expedited immediately. Tuesday morning, still no email and no response from tech upon follow up. Customers shouldn't have to chase a company for days to get a written quote or contract to have work completed. Still haven't received written quote via email or follow up from company. Only giving 2 stars for the polite tech during inspection.

02:05 24 Aug 25

We called Lickety Split on a Saturday evening. Caden, our technician, arrived in about an hour and we got an excellent service. He was very polite, professional and knowledgeable. We highly recommend. Arlene D. ⭐️⭐️⭐️⭐️⭐️

20:32 21 Aug 25

The tech left with me having more knowledge about my system everything was explained in detail the service was second to none

23:42 20 Aug 25

Great service,Trevon was very informative, timely. Great experience.

19:44 19 Aug 25

Wade Williamson

15:03 18 Aug 25

I had an issue with the plumber not showing up for a scheduled appointment and cancelled the service and requested a refund. Their accounting department reached out to me and apologized for the issue and advised they will be issuing the refund immediately. I appreciate them reaching out to me and may consider them in the future.

14:59 13 Aug 25

Joel was very informative and kind. He did an excellent job fixing our electrical issue.

04:27 13 Aug 25

They arrived Lickety Split! Within mins I had this info in pic. Less than 45 min allOf that was fixed 🤨 along with estimate for 14k on a 900 sq ft house. When I said that’s high he came back with what was I looking to spend. Whole thing seems scammy.

Jonathan Bechtel

21:43 12 Aug 25

Trevon was very helpful and thorough

14:10 12 Aug 25

Bria appeared to be knowledgeable in her trade, Although seemed more concerned about selling me more services.Did not have the appropriate filter stated she would be right back four days later still no filter.

09:05 12 Aug 25

19:47 11 Aug 25

I had a county inspection for some ductwork that needed to be replaced at my property, in addition to a semi-annual inspection conducted on the property. This was completed on July 21. I was notified that day that some parts of my system needed replacement. Additionally, my home failed the county inspection. I paid $13,000 for the ductwork back in January; there is no reason that, with the amount of money spent, my home should fail the inspection.Additionally, I was informed by the technician that two parts need to be replaced on my condenser. It is now Saturday, July 26, and I have yet to receive any information about the failed county inspection or the cost of replacing the parts. I spoke with a manager on Thursday, who stated that they would look into the issue and get back to me. I have heard nothing since then. Repeated calls have left me with no answers. I am incredibly frustrated because not replacing these two parts could lead to other issues with my unit, which could have been avoided. Furthermore, with the amount of money paid for the ductwork replacement and the failed county inspection, I significantly question the quality of work that was completed.I'm giving this two stars only because of Misty. She has answered multiple calls from me and has been incredibly helpful in her limited capacity as a liaison between me and her managers. She is working diligently to get me answers, but the answers I am seeking are outside of her control.I caution anyone from having any major work completed by this company if you value transparent communications and remaining informed about your property.***Update as of 8/11/25***Lickety Split was scheduled to complete the ducting and condenser repairs on 8/4. My tenant had a five-hour window planned for the technicians to correct the deficiencies. Lickety Split did not show up during the agreed-upon window. I didn't receive any notification from my tenant or the company that nobody would show up. Apparently, they were "too busy". This is utterly unacceptable that nobody showed up, or at least had the courtesy to contact my tenant or me.The appointment was rescheduled for today, 8/11. My tenant had a window scheduled from 0800-1300. Again, nobody showed up. Nobody contacted my tenant or me to let us know nobody would show up. Twice, in as many weeks, Lickety Split has not shown up at my property and has had zero communication with either of us. I am still waiting on the "manager" to contact me back, as I have called multiple times today, trying to understand the lackluster communication and failure to meet the agreed-upon windows to conduct the repairs.

22:47 09 Jul 25

They had Google hide my first review (I nor anyone else in my family could find the original). I deleted it and am writing this one.My daughter and I tried to call a manager to work things out in private to address several issues. Then we tried to mediate through BBB, but they sent back dismissive messages and refused to work things out. The fact that we were promised a high efficiency unit but were given a standard one… it feels like they managed to pull a bait and switch with a less expensive unit. The signature was in the digital space, and they didn’t send us a copy of the invoice and contract until 15 days after signing. We paid for an annual maintenance plan for $189. They charged us 12500 - the 10% discount that comes with the maintenance plan. We ended up paying 11250 for a standard efficiency RUUD unit. Even with the warranty the customer service manager claimed was way above standard (which wasn’t true after doing my own research), we were still overcharged by thousands. Lickety Split refuses to send an itemized invoice with breakdown of cost. Hospitals and mechanics will do this so what is Lickety Split hiding? We also had multiple leaks, miscommunications, and delays which also included them putting in a temporary condensation drain that sprayed water over our front entrance for 11 days. They refuse to address the item on the invoice labeled OH-ManageDisc Approved Discount (remember to enter negative amount) $2670. Something is not adding up. We also want our money back for annual maintenance package (at a minimum the amount for the 10 months because we definitely will not be using their services again (we went to BBB at the end of May to try work things out through third party mediation). The contract claims to provide a year maintenance so we would actually want the money for the separate maintenance plan returned to us but we are just asking for fairness and transparency. We also want the money from the labor warranty returned to us if it cannot be transferred and the paperwork related to the warranty.Another issue I have is that Thomas (said he was the customer service manager) used language that can be interpreted as threatening when my daughter tried to work things out. “And you don’t want me riding over to your house today.” How would that sound to you? She was already uncomfortable about the situation before his comment, and she tried not to be argumentative even though the things he said about the warranty being at risk if he gave back any money sounded suspicious.This is not the full breakdown of what went wrong.Edited: This post has been hidden too. I am editing it and hoping that will get it back. I have a legitimate post and proof of damages. Why does the post keep getting hidden?

22:21 06 Jul 25

Fast reliable service. Had me up and running in no time.

21:55 06 Jul 25

01:44 06 Jul 25

We had to pay the holiday price to get them to come, which the dispatcher did try to ask if we could wait, but with 2 households on the same water line, we couldn't afford for the water to go out. The tech came within the 5 hour window and was very polite. He was very thorough and worked hard to ensure our situation was fixed, ensuring the roots couldn't cause a leak in the future. He waited to make sure we were totally satisfied and that the leak was fixed. Thanks Shawn and Lickety Split!

18:00 05 Jul 25

Great employees friendly and courteous did the job well and clean up after themselves

16:51 05 Jul 25

Christine Halleran

15:00 05 Jul 25

If you need A/C or plumbing fix I highly recommend Lickety Split. They come when they say they will and stay till the job is done. The mechanics are efficient and leave the work area spotless.

02:50 05 Jul 25

Holofernes Estrada

00:47 05 Jul 25

Technicians were on time. They took the time to explain to me what needs to be fixed/replaced. Very friendly service.

16:29 04 Jul 25

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11750 Philips Hwy Jacksonville, FL 32256

571 Market Street St Augustine, FL 32095

822 A1A N Suite 205 Ponte Vedra Beach FL, 32082

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14125 Beach BlvdJacksonville, FL 32250

571 Market Street St Augustine, FL 32095

822 A1A N Suite 205 Ponte Vedra Beach FL, 32082

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